FAQ'S

Frequently Asked Questions

How does the shaker work?
Add your protein or creatine powder and water, press the button, and the shaker mixes everything smoothly with no clumps. No manual shaking needed.

Can I mix protein and creatine together?
Yes. You can mix them in the same shaker, or mix each one separately, depending on your routine.

Does it work with all types of protein powder?
It works with most protein powders, including whey, casein, and plant-based.

Can I use it with milk or juice, or only water?
Water works perfectly. You can also use milk or juice. Just make sure to clean the shaker right after use.

How is it powered?
The shaker is rechargeable using a charging cable. Simply plug it in when the battery runs low.

How do I clean it?
Rinse it right after use with warm water and a little soap. Do not submerge the motor base in water.

Can I take it to the gym or travel with it?
Absolutely. It's compact and easy to carry, so you can take it to the gym, work, or on trips.

Where do you deliver?
We deliver across the entire UAE. We do not deliver to other countries.

How long does delivery take?
Delivery takes within 2 days.

What payment methods do you accept?
We accept cash on delivery only.

What is your return policy?
Returns are accepted within 12 hours of receiving your order. After 12 hours, returns are no longer possible.

My shaker isn't mixing properly. What should I do?
Make sure it's fully charged and the lid is closed properly. If the problem continues, contact us and we'll help you right away.

How can I contact you?
We're happy to help.
 Email: turbowaveuae@gmail.com
 Phone / WhatsApp: +971 56 483 4777